We finally got wireless broadband with ADSL2+. Yay!
Of course, nothing electronic comes easily to me... when the modem arrived two weeks ago I couldn't get it to work. Tech support at TPG finally said it was because Telstra hadn't given them the codes for this area (Northcote).
A few days later we were up and running, but we got really dodgy wireless reception. TPG Tech support kept telling me they didn't support the wireless aspect of the modem they sold me, and I should call Netcomm Tech Support (Netcomm charge $50 for Tech Support, so I was unkeen to do that). Eventually, after four hours of TPG Tech Support, I figured out the modem had a faulty antenna connection.
I sent the modem back to TPG (at my expense, they were very clear about that!) and they assured me it would be sent back within 24 hours because I lived in a metropolitan area.
Two weeks later and the modem was finally leaving Sydney and heading down to me via Australian Air Express. Six days later (today) I finally got it!
We're hooked up and enjoying fast access, Sue-Anne has a new laptop as well, we have a VOIP phone and the fax all hooked up through the broadband.
The only drawback is that our faxline, which was also our dial-up line and therefore virtually always engaged, is now free... You might recall my post about GETAWAYS DOWNUNDER in May last year. Well now they are sending spam faxes left, right and centre! Within two hours of our fax line being free! Plus we're getting spam faxes from their mates. Just like I did a year ago, I called their 'fax removal phone number' where the nice man says I should simply leave my phone number and area code and he'll remove me from the list (yeah, right!) but here's the latest scam... his voice mail box is full.. "please call again at another time."
Spam faxes .... Grrrrr...
ADSL2+ ... Yay!!!!