After only a few years of mass fax spam, harrassing telemarketing, selling consumers accommodation vouchers which don't work, selling consumers discount cards that aren't accepted anywhere, and taking consumers money without giving them anything at all, the Victorian Tourism Centre has been pounced upon by the fast-acting Consumer Affairs Victoria.
As you'll read here, the CAV have come down with the full brunt of the law and forced the VTC to change their name.
Apparently, taking money under false pretences is okay, but don't you DARE try presenting yourself as a government agency!
Tourism and Major Events Minister Tim Holding said: "I am pleased that Consumer Affairs Victoria has taken this action as many people have written to me after purchasing accommodation through the Victorian Tourism Centre thinking they were receiving advice from Tourism Victoria."
Actually, most people wrote to CAV complaining that they purchased accommodation vouchers and received nothing.
"I have the same problem as Jamie. I was sucked into buying a discount card and told it would be 5 days before I received it, 2 weeks later, nothing. I don't have a number to contact them, has anyone. The money has come out of my account so I wish to chase this up. "
You can go here and read hundreds of posts just like this.
As a matter of fact, this post is the most helpful of all:
Victorian Tourism Centre
Call 1300 767 030 now
***7 nights Quality Accomodation***
Normal Price $800-$2000
Bali & Fiji
Be the first 25 to purchase at todays price of $99 pp and receive a bonus 2 nights accomodation Voucher in Australia
100% price guarantee!
We Guarantee Our holidays will not be beaten
on a like for like basis- if so Make my holidays will refund your money & still provide you with the holiday to take in the next 24 mounths.
A quick trip to the website shows they haven't changed their ways at all. On their Contacts Page they are letting people know they won't be answering any complaints or requests for refunds.